A client should be greeted within the first:

A client should be greeted within the first:

• A. 10 seconds
• B. 90 seconds
• C. 5 minutes
• D. 10 minutes

Answer: (A)

Promptly greeting a client when they arrive communicates respect for their time and sets a welcoming tone for the service. A warm, brief hello the moment someone comes in shows you’re attentive and ready to help, which helps the client feel at ease and confident in the care they’ll receive. This immediate acknowledgment also kicks off the service flow—confirming the appointment, guiding them to seating, and starting the consultation on a positive note. If the greeting is delayed, the client can feel ignored or uncertain about the level of care to expect, which can color their whole experience. So greet as soon as they arrive, with a friendly, professional welcome. Longer delays undermine the impression you want to create.

Promptly greeting a client when they arrive communicates respect for their time and sets a welcoming tone for the service. A warm, brief hello the moment someone comes in shows you’re attentive and ready to help, which helps the client feel at ease and confident in the care they’ll receive. This immediate acknowledgment also kicks off the service flow—confirming the appointment, guiding them to seating, and starting the consultation on a positive note. If the greeting is delayed, the client can feel ignored or uncertain about the level of care to expect, which can color their whole experience. So greet as soon as they arrive, with a friendly, professional welcome. Longer delays undermine the impression you want to create.